Welcome to Rainwood Hotels. These Terms & Conditions (“Terms”) govern your use of our website and the services offered through it. By accessing or using this website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using our website.
About Rainwood Hotels
Rainwood Hotels is a hospitality management company that manages and promotes hotels, resorts, cruises, and hospitality experiences across Kerala. Our website is intended to provide information about our properties and allow visitors to submit booking inquiries and contact requests.
Submitting an inquiry through this website does not constitute a confirmed reservation.
Website Use
By using this website, you agree to:
- Use the website only for lawful purposes.
- Provide accurate and complete information when submitting inquiry forms.
- Not misuse or attempt to interfere with the website, its servers, or its security.
- Not upload or transmit malicious software, harmful code, or unauthorized content.
- Not use the website in any manner that could damage or disrupt its operation.
Rainwood Hotels reserves the right to restrict or terminate access to users who violate these Terms.
Booking Inquiries
Our website allows visitors to submit booking and accommodation inquiries.
Please note:
- A booking inquiry is not a confirmed reservation.
- Reservations are confirmed only after availability is verified and confirmation is provided by our reservations team.
- Room availability, rates, offers, and packages are subject to change without prior notice.
- Confirmation may require additional communication between our reservations team and the guest.
Pricing & Availability
Information regarding room categories, facilities, packages, and promotions is provided for general informational purposes.
While we strive to keep all information accurate and up to date, Rainwood Hotels reserves the right to:
- Modify room rates without prior notice.
- Update promotional offers.
- Change property facilities or amenities.
- Correct pricing or typographical errors.
- Decline bookings due to unavailability or operational reasons.
Property Information
Photographs, videos, virtual tours, descriptions, and amenities displayed on the website are intended to provide a general representation of our properties.
Actual room layouts, views, furnishings, facilities, and experiences may vary depending on availability, maintenance schedules, seasonal conditions, or property upgrades.
Third-Party Services
Our website may include links to third-party websites or services, including:
- Google Maps
- Social media platforms
- Online booking partners
- Other travel-related websites
Rainwood Hotels is not responsible for the content, privacy practices, availability, or services provided by these external websites.
Intellectual Property
Unless otherwise stated, all content available on this website, including but not limited to:
- Logos
- Trademarks
- Text
- Images
- Videos
- Graphics
- Icons
- Website design
- Property descriptions
is the property of Rainwood Hotels or its respective licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, or used without prior written permission.
User Submissions
When you submit information through our contact or booking inquiry forms, you confirm that:
- The information provided is accurate.
- You have the authority to submit the information.
- The information does not violate the rights of any third party.
Rainwood Hotels reserves the right to disregard inquiries containing false, misleading, abusive, or inappropriate content.
Limitation of Liability
While we make every effort to ensure the accuracy and reliability of the information provided on this website, Rainwood Hotels does not guarantee that the website will always be uninterrupted, error-free, or free from technical issues.
To the maximum extent permitted by law, Rainwood Hotels shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:
- Use of this website.
- Inability to access the website.
- Errors or omissions in website content.
- Delays in responding to inquiries.
- Temporary service interruptions.
- Third-party website or service failures.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Changes to These Terms
Rainwood Hotels reserves the right to modify these Terms & Conditions at any time without prior notice.
Any changes become effective immediately upon publication on this page. Continued use of the website constitutes acceptance of the revised Terms.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in Ernakulam, Kerala.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Rainwood Hotels
X889+4JV, Vyttila Mobility Hub Road
Vyttila, Ernakulam
Kerala – 682019
Phone: +91 8592969676
Email: agm@rainwoodhotels.com
Website: https://rainwoodhotels.com/